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Privacy Policy

Rubber Reformers Pty Limited is committed to protecting your privacy and complying with the Protection of Personal Information Act (POPIA) of South Africa.

Effective Date: December 2025 | Last Updated: December 2025

Privacy Policy Summary

This privacy policy explains how we collect, use, store, and protect your personal information when you use our website and services. We are committed to transparency and giving you control over your data.

Secure Storage

Your data is encrypted and protected

Your Control

Access, update, or delete your data

Transparent

Clear about what we collect and why

1Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide when you:

  • Subscribe to our newsletter: Name, email address, company/organization (optional), industry
  • Request an environmental report: Full name, email address, phone number (optional), company/organization, job title, industry, reason for interest
  • Submit a contact inquiry: Full name, email address, subject, message content
  • Express investment interest: Full name, email, phone, company/fund name, investment type, investment range, message/area of interest

1.2 Technical Information

We automatically collect certain technical information when you visit our website:

  • IP address and general location data
  • Browser type and version
  • Device information (desktop, mobile, tablet)
  • Pages visited and time spent on pages
  • Referring website URLs
  • Date and time of visits

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to improve your experience. See our Cookie Consent banner for options to accept or reject non-essential cookies.

2How We Use Your Information

We use your personal information for the following purposes:

2.1 Communication and Service Delivery

  • To send you requested reports and information
  • To respond to your inquiries and contact requests
  • To process and respond to investment inquiries
  • To provide customer support

2.2 Marketing Communications (With Consent)

  • To send you our newsletter (only if you opt-in via checkbox)
  • To inform you about our products, services, and company updates
  • To share relevant industry news and insights

2.3 Business Operations and Analysis

  • To improve our website and services
  • To analyze usage patterns and trends
  • To detect and prevent fraud and abuse
  • To comply with legal obligations

3Legal Basis for Processing (POPIA Compliance)

Under POPIA, we process your personal information based on:

  • Consent: When you opt-in to receive marketing communications or provide information through forms
  • Legitimate Interest: For operational communications, responding to inquiries, and improving our services
  • Legal Obligation: When required by South African law or regulation
  • Contractual Necessity: When necessary to fulfill a service you have requested

4How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Email service providers (e.g., for newsletters), web hosting providers, and analytics platforms that help us operate our website
  • Business Partners: Only when you expressly consent (e.g., partnership opportunities checkbox)
  • Legal Authorities: When required by law, court order, or to protect our legal rights
  • Business Transfers: In the event of a merger, acquisition, or sale of assets (with notice to affected users)

All third-party service providers are required to protect your information and use it only for the purposes we specify.

5Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:

  • Newsletter subscriptions: Until you unsubscribe
  • Contact inquiries: For 2 years after the last interaction
  • Investment inquiries: For 5 years for compliance and record-keeping purposes
  • Technical data: Typically 12-24 months, unless required longer by law

After the retention period expires, we securely delete or anonymize your information.

6Your Rights Under POPIA

Under South Africa's Protection of Personal Information Act, you have the following rights:

Right to Access

Request a copy of the personal information we hold about you

Right to Rectification

Request correction of inaccurate or incomplete personal information

Right to Erasure

Request deletion of your personal information (subject to legal retention requirements)

Right to Object

Object to processing of your personal information for marketing purposes

Right to Restriction

Request restriction on how we process your information

To exercise any of these rights, please contact our Information Officer using the details at the end of this policy.

7Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • SSL/TLS encryption for data transmission
  • Secure server infrastructure and regular security updates
  • Access controls and authentication requirements
  • Regular security assessments and monitoring
  • Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

9International Data Transfers

Your information may be transferred to and processed in countries other than South Africa where our service providers operate. We ensure that such transfers comply with POPIA requirements and that your information receives adequate protection.

10Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date.

We encourage you to review this policy periodically to stay informed about how we protect your information.

11Cookie Policy

We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through the Cookie Consent banner that appears when you first visit our site.

Essential Cookies: Required for website functionality (cannot be disabled)
Analytics Cookies: Help us understand how visitors use our site (can be disabled)
Marketing Cookies: Used to deliver relevant content (can be disabled)

Contact Our Information Officer

If you have any questions about this privacy policy, wish to exercise your rights under POPIA, or have a privacy concern, please contact our Information Officer:

Information Officer: Dr. Jonathan Round

Email: jonathan@bikersguardian.com

Phone: +27-820635582

Address: Unit 866, Develde Estate, Cape Town, 7140

We will respond to your request within 30 days as required by POPIA.

File a Complaint with the Regulator

If you believe your privacy rights have been violated, you have the right to lodge a complaint with the South African Information Regulator:

Information Regulator (South Africa)

Email: inforeg@justice.gov.za

Website: www.justice.gov.za/inforeg

Effective Date: December 2025

View Legal Disclaimer →

Rubber Refectory

Turning South Africa's waste tyres into resilient, sustainable construction materials.

Rubber Reformers Pty Limited (trading as Rubber Refectory)

Company Registration: 2025/826332/07

Unit 866, Develde Estate, Cape Town, 7140

+27-820635582 · jonathan@bikersguardian.com

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© 2025 Rubber Reformers Pty Limited. All rights reserved.

Information on this site includes forward-looking statements and estimates. See Legal Disclaimer.

Your Data Rights (POPIA):

Under South Africa's Protection of Personal Information Act (POPIA), you have the right to access, rectify, or request deletion of your personal data. To exercise these rights or for any data protection enquiries, please contact us at jonathan@bikersguardian.com. For more information about how we handle your data, please review our Privacy Policy.